Make Improvement Easier to Hear

Make Improvement Easier to Hear
Thinkers naturally notice inconsistencies, weaknesses, and possibilities for making something better. Growth can come from recognizing that how an insight is communicated can influence whether others are able to hear it, consider it, and put it to good use.
🔎 Where does your ability to spot what could be improved add the most value? How do you know when someone is receptive to your feedback? When might changing the delivery—without changing the truth—make your insight more useful?
Personality differences make more sense when we look beyond behavior to the values and positive intentions shaping it. 👉 Read our Training Magazine article, “A Cultural Course Correction for Personality Tools,” to discover a more flexible, human-centered way to understand personality differences.

Compassionate Communication

Nonviolent Communication (NVC), also called Compassionate Communication, is a process developed by Marshall Rosenberg in the 1960s. Rosenburg discovered an insightful way of working through the conflict that arises when two individuals have contrasting strategies for having their own needs and values met. His process involves identifying one’s own needs, the needs of others, and the feelings that surround these needs.

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