Human Factors Are Part of the Data

Human Factors Are Part of the Data
Thinkers often bring objectivity and clear reasoning to decisions, especially when emotions could cloud the issue. Growth can come from recognizing that rapport, trust, morale, history, and emotional impact can significantly influence outcomes.
πŸ”Ž Where does your ability to separate emotion from analysis help you make sound decisions? What human factors might provide information that facts alone cannot? When might understanding how people are likely to experience a decision lead to a better solution?
Personality differences make more sense when we look beyond behavior to the values and positive intentions shaping it. πŸ‘‰ Read our Training Magazine article, β€œA Cultural Course Correction for Personality Tools,” to discover a more flexible, human-centered way to understand personality differences.

Compassionate Communication

Nonviolent Communication (NVC), also called Compassionate Communication, is a process developed by Marshall Rosenberg in the 1960s. Rosenburg discovered an insightful way of working through the conflict that arises when two individuals have contrasting strategies for having their own needs and values met. His process involves identifying one’s own needs, the needs of others, and the feelings that surround these needs.

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