Helping Planners Balance Authority with Approachability

Helping Planners balance authority with approachability
When giving instructions, is your tone generally…
With a strong need for structure and follow-through, Planners often communicate in a way that emphasizes certainty and correctness. To you, it might feel like you’re being efficient, helpful, even responsible. But to others, especially those who value flexibility or collaboration, it can sometimes come across as sharp, scolding, or overly rigid. The message might be right, but the tone might land like a warning label.
🔎 Have you ever been surprised when someone reacted defensively to a request you thought was reasonable? Could tone have played a role? What helps you offer direction in a way that preserves both clarity and connection?

Compassionate Communication

Nonviolent Communication (NVC), also called Compassionate Communication, is a process developed by Marshall Rosenberg in the 1960s. Rosenburg discovered an insightful way of working through the conflict that arises when two individuals have contrasting strategies for having their own needs and values met. His process involves identifying one’s own needs, the needs of others, and the feelings that surround these needs.

Communication Skill Building Kit Use License Agreement

Clicking the "Buy Now" Button indicates you have read and agree to the Use License Agreement.